Rights, Inclusion & Advocacy

Client Rights

PlayAbility upholds the dignity and rights of each child to learn and grow in an environment that offers opportunities which reflect the holistic way children learn and grow in the wider world of family and community, experiencing responsive and reciprocal relationships with people, places and things.

Children with a disability share universal rights with all people, and share the additional rights of all children as identified in the UN Convention on the Rights of the Child.

The specific rights of children with a disability are expressed in the UN Convention on the Rights of Persons with Disabilities.

Australia has its own legislation, at both national and at State and Territory levels, which supports the inclusion of children with a disability (Human Rights and Equal Opportunity Commission).

PlayAbility respects your rights as parents/carers we will at all times:

  • Ensure your dignity and privacy is protected.

  • Ensure you feel empowered to be in control of your child’s program with us and play an active role.

  • Encourage you to make suggestions and complaints about any part of the service you receive from us.

  • Ensure you feel comfortable making a complaint or suggestion and we will promptly act on or deal with any suggestion or complaint (Please see the feedback section for more information regarding feedback/complaints).


For PlayAbility, inclusion means all children, regardless of their background or ability, are given the chance to play, learn and interact together. Inclusion is an approach where every child is valued, supported and given access to equal opportunities and learning experiences.  

We work with our clients and advocate for them to become a valuable member of the community in which they live and provide the tools and education for the families and carers to know their own and their child's rights and become their own advocate of equal rights and opportunities.

PlayAbility operates within The United Nations Convention on the Rights of the Child and supports the broad view of inclusion which:

‘…recognise(s) that a mentally or physically disabled child should enjoy a full and decent life, in conditions which ensure dignity, promote self-reliance and facilitate the child’s active participation in the community’(Article 23, 1989)

All children have a right to feel they belong in their community regardless of race, culture, disabilities or any other attribute.

Advocacy Services

In broad terms, advocacy for people with a disability can be defined as speaking, acting or writing with minimal conflict of interest on behalf of the interests of a person or group.Advocacy promotes, protects and defends the welfare of and justice for either the person or group by:


  • being on their side and no-one else's


  • being primarily concerned with their fundamental needs


  • remaining loyal and accountable to them in a way which is empathic and vigorous.



Advocacy services can enable people with disability to increase the power and control they have over their lives. Services encourage and assist people with disability to achieve and maintain their rights as citizens and achieve equity of access and participation within their communities.

How do I find out more about my rights and where to look for Advocacy Services?

For more information please visit the following links, or ask our staff for more information.